Terms of Service

Accepting these terms

By signing in to a SentiDawn product, or by using this website, you confirm you have read these terms and agree to them. If you do not agree, do not use the products.

What we provide

SentiDawn provides software. Most of our products sit between two sides of an arrangement that exists outside the software — someone receiving a service and someone providing it — and keep both sides looking at the same record.

The scope of our service is:

• We do not provide the underlying service. We are not your trainer, your employer or your accountant. The quality, the safety and the results of the service belong to the person providing it.
• We are not a party to your agreement with them. Prices, schedules, cancellations and disputes are between the two of you. We can show what the record says; we do not decide who is right.
• We are not a payment intermediary. No money passes through SentiDawn. Where a product records a payment or holds a slip, it is recording a transaction that happened elsewhere between you and the other side.

These terms and each product’s terms

These terms apply to every SentiDawn product. Each product has additional terms for its specific functions — how a booking is confirmed, how a balance is deducted, what a cancellation window is. Those are not published here. They are shown to you inside the product the first time you use it, and again whenever a new version is issued, and you accept them there.

Where a product’s terms are more specific, they govern that product. Where they are silent, these terms apply.

Who may use SentiDawn, and signing in

You must be 20 years old or over — the age of legal majority in Thailand — to use a SentiDawn product. We do not offer them to minors, and we do not ask for documents to prove it: accepting these terms is your confirmation that you meet that age. Where the other side of an arrangement creates an account for you, that confirmation is still yours to give before the account can be used. An account we find to belong to a minor is closed, and the Privacy Policy says what happens to the data in it.

• Sign-in is through a Google account only. Keeping that account secure is your responsibility, and anything done through it is treated as done by you.
• Your access is decided by the role you hold in a product. Holding an account does not give you access to a part of a product your role does not cover.
• In some products an account may be created for you by the other side — a trainer naming a member, a business naming an operator — and becomes yours once your email address is linked to it. Changing that link afterwards is done by an administrator.
• You may ask us to close your account at any time.

Data and content you enter

The records you enter stay yours. You give us the right to store and process them for the purpose of running the product for you, and nothing else.

You are responsible for what you upload. Do not put in content that is unlawful, or that infringes somebody else’s rights, and do not upload another person’s data where you have no business holding it.

Prohibited uses

• Use a product for an unlawful purpose.
• Reach for another user’s data, or another role’s view, that you are not entitled to.
• Probe, disrupt, overload or attempt to break into the service without our written permission.
• Misrepresent who you are, or use somebody else’s account.

Responsibility for the services recorded in the software

Because we are not a party to the arrangement the product records, the outcome of that arrangement is not ours to answer for. If a session was not delivered, if work was not paid for, if advice turned out to be wrong — those are matters between you and the other side, and the record we hold is available to both of you.

Where a product touches physical activity, judge your own condition and take proper advice before acting. Software that records a training plan is not the person responsible for whether the training is safe for you.

Intellectual property

The software, the names, the logos and the design of SentiDawn products belong to SentiDawn. These terms give you the right to use the products; they do not transfer any of that to you.

Suspension and ending your use

• We may suspend or close an account that breaks these terms, or where continuing would put other users or the service at risk. Where we can, we tell you why first.
• You may stop using a product at any time, and ask us to delete your data — what happens to it then is described in the Privacy Policy.
• Where a product lets the other side end the link between you — a trainer deactivating a member, for example — that product’s own terms say what you keep seeing afterwards, and for how long.

Warranty and liability

The products are provided “as is”. We do not promise uninterrupted or error-free operation, and we do not promise that a product will suit a particular purpose of yours.

To the fullest extent the law allows, we are not liable for indirect or consequential loss, for loss of profit, or for loss of data beyond our reasonable control. Nothing here limits liability that the law does not allow us to limit.

Changes to these terms

We update these terms when the service changes. The date at the top of the page belongs to the current text and is always the version in force. Where a change materially affects you, you are asked to accept the new version inside the product rather than being left to find it here.

Governing law and language

These terms are governed by the laws of the Kingdom of Thailand.

This page is published in English and Thai. The two versions say the same thing; if they are ever read differently, the Thai version governs — these terms are read under Thai law, in Thai courts, which work in Thai.

Contact

SentiDawn · [email protected].